Effective date: 10/06/2024
Introduction
Welcome to Union Vrede Football Club Gent VZW. This Return & Refund Policy is intended to inform you of our policies regarding the return and refund of products purchased from our website, https://uvfc.be. By making a purchase, you agree to the terms set forth in this policy.
Returns
If you are not satisfied with your purchase, you may return the product for a refund or exchange within 14 days of the purchase date. To be eligible for a return, the product must be in the same condition that you received it, unused, and in its original packaging. You must also provide proof of purchase.
Return Process
- Contact us at [email protected] with your order number and the reason for the return.
- We will provide you with a return address and instructions on how to return the product.
- Once we receive the returned product, we will inspect it and notify you of the approval or rejection of your return.
Refunds
If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be processed may vary depending on your payment provider.
Late or Missing Refunds
If you have not received your refund within a reasonable period, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at [email protected].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected].
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
Union Vrede Football Club Gent VZW
Duchéstraat (Marius) 79,
1800 Vilvoorde, Belgium
Email: [email protected]